b25 trading partner stops working

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b25 trading partner stops working

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Elwood12
Elwood12's picture
b25 trading partner stops working

I went from b23 to b24 by installing the new version over the old version. I found where the new multi local station changes where the outgoing documents go but I have run into a problem with one of my trading partners.
If they send anything it appears that the file is sent and that the MDN is received but it seems to hang on what I would expect next in the log.
"Transaction state written to D:\File System Mailboxes\mecAS2\FILENAME.sent.state."

I don't see the state file being created and as a result the MDN seems to always try to resend or reprocess.

I have alot of log files if this would help.

heller
heller's picture

Elwood12,

the directories for each partner should be created automatically. If this fails it is not possible to use these directories. Could you please check if you have the rights to write into the directory you mentioned? Could you please try to create the directory manually?

Regards
Heller

Elwood12
Elwood12's picture

That was the first thing I checked. Its running on windows 2003 server and there are files created in the directory where in the past the .state file was created.
Files with extension like .as2, .as2.payload, .as2.header, etc.

It only causes problems with 1 trading partner and not the 3 other trading partners. Is there any way to turn on some more detailed logging?

heller
heller's picture

Elwood12,

no, a more detailled logging does not exist. What is about the name of the trading partner? If it contains invalid characters for filenames these should be replaced but perhaps this is a special name?

Regards
Heller

Elwood12
Elwood12's picture

The trading partner is called Amazon. They are using nuBridge Commerce Suite Server 3.4.1.23 as their AS2 server. I am wondering if there is a problem decrypting or verifiying the digital signature that happens after the success log message.

I can post the log file I have where the problem started happening but it's kinda long and I can't see how to attach a file in the forums.

heller
heller's picture

Elwood12,

there is a thread about compatibility with nuBridge AS2: http://www.mec-community.com/node/248. The header issue has been fixed in b25, perhaps there are some other issues? Please send your logs to sh at mendelson dot de.

Regards
Heller