why mendelson AS2 tool's log can't be updated correctly

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why mendelson AS2 tool's log can't be updated correctly

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vivian_hw
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why mendelson AS2 tool's log can't be updated correctly

AS2 message sent to partner succuessfully and partner already sent back MDN. But when we check the log, the status of this message is error. That means the log is not reliable. We have to spend a lot of time for checking. Is there anyone know what's wrong with it? Thanks in advance.

heller
heller's picture

vivian_hw,

I dont understand this issue. Could you please give more details, what exactly happened?

Regards
Heller

vivian_hw
vivian_hw's picture

For example, we send a message to our partner. If they received this message, the AS2 tool has to send back a acknowledgement automatically. Then our system will update the log as successfully send out.

If the our system can't receive any acknowledgement of this message more than 15 mins, the system will update the log as error.

My issue is that our system has already received the acknowledgement, but the log still tell us the message didn't send out successfully.

heller
heller's picture

vivian_hw,

have you checked the received MDN? Is it ok or was the mendelson opensource AS2 solution unable to process it somehow?

Regards
Heller